Good morning. I am not sure if this is the right place to pose this question but couldn’t locate a link for tech support on the website. Please let me know if I should direct this question somewhere else.
I am having trouble accessing the teachings on the member portal through Vimeo. I am able to view them and play some of them but there’s no sound. On other playlists there are no videos listed. I am not sure if this is related but when I tried to watch some videos on xperencify I wasn’t able to because it said “There is a problem with Vimeo”
I know everyone is working hard on this new platform and I appreciate all the care and work that is going into it
It might be something in my end so I am curious if anyone else is having this problem.
Thank you and Jai Maa
Jai Maa Elizabeth,
Thank you for bringing this to the team's attention.
The email to write to for tech support is info@acharyashunya.com.
I do know there was a tech issue in Vimeo recently that seems to be cleared up. However, if you are still facing a challenge, then please email the info address and it will be looked into more deeply.
In Service,
Ishani